CLIENT SERVICES

SHIPPING

Every Avenor piece is prepared with intention, crafted in limited quantities, and delivered with exceptional care.

PRODUCTION

Every Avenor piece is crafted in limited quantities and prepared with care. As many garments are made to order, production begins once an order has been successfully placed.

PROCESSING

Orders are typically processed and dispatched within 7–14 business days. During collection launches or periods of increased demand, processing times may be slightly extended.

TRACKING

Once your order has been shipped, you will receive a confirmation email containing tracking information so that you may follow your package throughout its journey.

DELIVERY

Delivery times vary depending on destination, courier services, customs procedures, and local conditions. While we strive to meet estimated timelines, Avenor cannot be responsible for delays caused by circumstances beyond our control.

ADDRESS

Customers are responsible for ensuring that shipping information provided at checkout is accurate and complete. Avenor cannot be held responsible for delays or failed deliveries resulting from incorrect address details.

INTERNATIONAL

International orders may be subject to customs duties, taxes, or import charges imposed by the destination country. Such charges, where applicable, remain the responsibility of the customer.

CLIENT SERVICES

Thoughtfully prepared.
Carefully delivered.

For shipping-related enquiries, please contact

support@avenorcollection.com